WHY WE ARE UNIQUE
Imagine this...you just received a phone call and learned that a franchisee is using an unapproved product, sales are down in a market that is solid, revenue is going unreported, and customer service has tanked! What do you do? Should you send a corporate representative out immediately or wait another two months until you have someone in those problem areas?
Then you stop to consider:
- Will you alienate the franchisee in the process?
- What's going to happen when the representative leaves?
- How can you be assured they'll continue to follow the program?
- What effect can one rouge franchisee have on your system? On customers?
WHAT IF...
Just down the road there was an individual who was familiar with franchising and could step in to take an immediate, closer look? Someone independent of your system that could measure a franchisee's performance against your established guidelines! Their visit could be announced or remain a mystery. They could record a conversation, take pictures, or even video their experience.
WELL, THERE IS SUCH A PERSON!
Finally, a company exists with an independent team of franchise savvy
field representatives networked together throughout the country
, and specifically trained in the area of compliance.
The independent field services of FCI allow you to outsource those sensitive compliance issues and spend your resources on helping the franchisee grow their business, and in turn grow yours.
Our "Commitment to Consistency" coupled with the knowledge you have of your brand allows us to customize a program perfect for you.
There are NO START UP COSTS, no minimum purchase requirements, and no lengthy contracts. Our feelings are simply: if our services don't provide with measurable benefit and savings, you're not obligated.
There's no need to hold you "contractually bound" if we're not helping!
Dozens of franchisors are using the independent services of FCI. Our services not only give a franchisee the greatest opportunity for success, but help to maintain the integrity of your entire system, thus ensuring the customer's experience nationwide is ideal.
When the information you need quickly from the field doesn't justify buying a plane ticket, renting a car and spending two nights in a hotel, Franchise Compliance, Inc (FCI) is the company to call. The independent field services of FCI have taken the edge off compliance and driven the costs down.
