Telephone Evaluations
Committed to Consistency
It's true, you only have one chance to make a first impression! A custom designed phone shop survey will quickly reveal the professionalism of each franchise location and determine if the right questions are being asked and answered.
Whether it's an overall impression of franchise-specific details (such as accepting jobs outside their service area), a member of the FCI team can alert you within hours whether your brand is being represented professionally. This evaluation includes a customized online questionnaire with a full range of reporting and distributing options.
